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About Us

We make sure that you are protected, functional, and operational

The Managed 247 Technology Solutions team have been providing routine support and proactive technology management services across the digital ecosystem to the financial services, legal, accounting, retirement, and hospitality industries for decades. We have best-in-breed technology experts and customer concierges in the Managed Service Provider space across APAC and we provide 24hour* routine support, proactive environment management and strategic improvement programs that help our clients optimise their business operations and stay secure.

IT disruptions, security and data breaches, poor internet, and bad infrastructure can severely interrupt your business operations, decrease your revenue, impact staff productivity and destroy business innovation. Don’t slow down the pace of your business—find a creative solution with Managed 24/7, a Managed Service Provider that works proactively to resolve problems with your systems before they arise, and have access to our dedicated concierge team who will provide you and your business with unmatched levels of customer service, support and management.

Managed 24/7 Delivering Value

Our company values

Over 25 Years Experience

The Team at Managed 24/7 have been providing technology solutions to the Australian & New Zealand SMB’s since early 1999. We pride ourselves on our excellent customer service, ability to problem solve and our skill as our personal IT team. We treat our customers business like our own and never compromise on quality and value for money.

24/7 Support

Our dedicated and proactive IT team and engineers are here to help *24 hours a day. From 1st level helpdesk to senior project managers, we have designed our team to accommodate all parts of the process to ensure that the delivery of our solutions run smoothly and ensure you get outstanding client service. With over 30 dedicated support personal and our 24x7 helpdesk, we are able to proactively manage your IT, monitor for any issues and fix them, before they cause damage to your business and profitability.

Proactive approach

Our proactive approach to your IT needs allows us to monitor and manage your IT infrastructure to ensure your systems are up, using the latest technologies, and minimise downtime. Our packages range from AV/backup management to flat fee service. We can also procure from most vendors and also provide a full stack of cloud services.

OUR TEAM

Roupen

CEO

Australian born Roupen holds an Executive Masters of Business Administration (EMBA) and has his Masters in Professional Accounting (MPA) from the University of Technology in Sydney and he is an Associate Member of the CPA.

Roupen is known for his problem-solving ability and reliability. Roupen and his team are one of the most experienced Technology providers in the business winning awards in the IT Sector. His engineering skills and infrastructure planning ensures that his customers stay connected and have well-maintained IT and Technology systems.  All his IT businesses are extremely successful, as he never compromises on customer service or quality. He started his own IT businesses when in high school and has had his businesses acquired by other brands in the space.

Greg

CIO

Greg Sharp founded and sold two successful technology companies before founding Base 2 in 2008, an MSP that now boasts 40 staff and annual revenue of more than $10 million.

The company has won four MSP 501 awards and eight New Zealand industry awards. Under Greg’s leadership, Base 2 also created and launched an MSP software product called ZenContract and the Big 5 Management System that boosts team engagement and profit. Greg was the first CISSP in New Zealand, with a double degree in computer science and international management, and is a regular speaker across Australia and New Zealand on high-performance team culture. Greg also loves to play golf and consume beer.

Ian

CFO

Ian gained his CA qualification from PriceWaterhouseCoopers in London.  Since then, Ian has 25+ years experience running Finance functions for a variety of technology businesses in Boston, US and New Zealand including a 3-year stint running his own business in the US.

Most recently Ian was Finance Director for Base 2 in Auckland, providing financial leadership to help grow that business to 30+ staff, which resulted in a successful sale to Kordia.

Gen

General Manager

Genevieve is one of the most experienced sales, marketing and account managers across APAC in the Financial services, FinTech, Legal and Accounting sectors.

She has been in senior management positions for over 10 years and is passionate about leading teams who exceed client expectations and deliver high quality service to customers.

Partners

CONTACT

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Address
Level 2, 11 York Street
Sydney NSW 2000